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Our Services

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Mastering Customer Service Excellence

This program develops competence in delivering great customer service skills! Program outcomes and benefits include developing executives and managers to practice and deliver excellent customer service, getting better orientated to a customer service culture that creates great customer experiences, builds customer loyalty and retention!

Just send us your details for more of the program outline.
mastering customer service excellence

Winning Selling Skills for Business Success

Winning selling skills will provide participants with the knowledge, skills and tools needed to effectively close sales and successfully establish relationships with customers with key objectives of increasing new customer business and expanding the business of existing customers. This program will benefit participants who want to sharpen and build best practice selling skills to enable achievement of sales targets and quotas!

Just send us your details for more of the program outline.
winning selling skills

Winning strategies in Marketing Planning

In today’s dynamic business and economic environment, it is important that Product Managers, Brand Managers and Product planners, ensure that marketing plans of their products and services are aligned well with the mission of their organizations, provide profitable competitive advantage and executable tactical solutions for the increase of business and sales growth for their products and services.

At the end of the program, participants will learn and be competent in key concepts of marketing planning that will enable achievement of companies’ business goals, build higher market shares of products and services, foster stronger customer loyalty and develop sustainable competitive advantage.

Just send us your details for more of the program outline.
winning strategies in marketing planning

The Power of Branding

The ability to develop strong brands in organisations is a key competence to help organisations differentiate their products and services against competitors, add customer value which enhances customer loyalty and delight, drive top line sales and ensure sustainable profitability.

This program will improve and develop Branding skills and ability among Brand Managers, Product Managers, Product Development Managers tasked with initiating and implementing a-cancel Brand plans for their product or services.

Just send us your details for more of the program outline.
the power of branding training programs

Everything DiSC® assessment

DiSC® is a model of human behaviour that helps people understand “why they do what they do”!

DiSC Profiles are used globally by millions of business professionals, at all levels across an organisation, every year to improve communication and teamwork, build stronger relationships and create more productive workplaces.
Facilitate in house training sessions using Everything DiSC.

Just send us your details for more of the program assessments and in house training sessions.
everything DiSC assessment

Emotional Intelligence Assessment (SEI®)

The Six Seconds Emotional Intelligence Assessment (SEI®)is the complete solution for EQ measurement and development. This suite of well validated, effective tests measure EQ and equip people with a framework for putting emotional intelligence into action.

Just send us your details for more of the program assessments and in house training sessions.
emotional intelligence assessment

Other Services

emotional intelligence assessment

Marketing and customer satisfaction

Marketing strategy and implementation

Marketing strategy and implementation

Competitive Strategy and implementation

Competitive Strategy and implementation

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Customer analysis, retention and loyalty

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Integrated Marketing Communications program

Customer segmentation, targeting and positioning

Customer segmentation, targeting and positioning

Strategic marketing analysis

Strategic marketing analysis

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Marketing strategy tools

Successful Brand Launch

Successful Brand Launch

Market research and discovering customer insights

Market research and discovering customer insights

everything DiSC assessment

Marketing mix management

Strategic marketing development program

Strategic marketing development program

the power of branding training programs

The power of Branding

mastering customer service excellence

Mastering customer service excellence

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Strategic Marketing Management

winning selling skills

Superior Selling Skills Development Program

Just send us your questions and we will give you the help you need.